You can delete your Samipyo account yourself, inside the app, at any time. This page explains how, what is removed, what stays, and what to do if you cannot open the app.
Delete your account in the app
- Open the Samipyo app and sign in.
- Open the menu (the drawer).
- Tap Delete account.
- Read the summary and approve the deletion.
Deletion starts at once and applies to your account in every school you are linked to.
What is removed
- Your sign-in account
- Your phone number
- Your notification settings and the devices registered for notifications
- Your preferences
- Your links to children and to schools, and your roles
After deletion, no personal details about you remain in your account.
What stays
If you are a staff member, the actions you took in the app, such as marking a student or correcting a record, stay in the school's record so its history stays accurate. They show as "deleted user", with no name and no phone number.
Records about students belong to the school. They are not deleted when a parent or staff member deletes their own account.
The school's administrator sees a note that an account was removed, with the role only and no name.
If you cannot open the app
Write to privacy@samipyo.com or use the contact page. Tell us the phone number on the account and the school you are linked to. We verify your identity before anything is deleted, and we tell you when it is done.
Using Samipyo again
Schools issue Samipyo accounts. After deletion, ask your school to add you again.
More about how we handle information is in the privacy policy.